FAQ

Malice Lingerie

FAQ

I'm not sure which size to order, what do you recommend?

Please see our sizing guide. If you're still unsure, just drop me a message, if you prefer you can send your measurements with payment and I can custom make your order to your exact size!


How long until my order will be dispatched?

We hand make all items to order so at busy periods it can take upto 10 working days to dispatch your order. If you need something in a hurry, drop us a message prior to ordering and we'll do our best to help you.


How long until i get my parcel once it's been dispatched?

We can't guarantee delivery times but a general guide is:

UK 1-2 working days

Europe 3-4 working days

USA and Worldwide 5-7 working days

We send all items recorded delivery and all items will require a signature on delivery.

How much is postage?

We ship all items by recorded delivery and shipping within the UK is £3 and £10 for the rest of the world. We only charge shipping on the first item and additional items in the same order are free to post.

Who designed your logo and banners?

Our branding was all done by the incredible Lucy Blue of Lucy Blue tattoo, check out her work and amazing prints at www.lucybluetattoo.bigcartel.com

Returns Policy

If for some reason you don't love your item, simply get in touch with us and we'll tell you what to do next. We offer full refunds, minus postage, on all non custom items returned withing 14 days. Items must be unworn and in original condition.

If your item is faulty we will replace or refund the item including all postage costs.